Revenue generation
just got exciting
with sales coaching baked into every day
Every customer conversation counts, impacting your business’ success and revenue potential. Jiminny's AI records and analyzes each customer interaction to extract valuable insights and help your team improve with every call.
- Prospect concerns, engagement and deal blockers highlighted instantly.
- AI sales coaching and engagement tips, to improve your performance.
- Team Insights dashboard to monitor performance improvements at scale.
How Jiminny works
Video, voice, calendar, and email data is captured, autologged to your CRM and enriched with your records.
Jiminny’s AI gets to work - transcribing, summarizing and analyzing. It then generates your insights, highlighting keywords and topics, and creates action items, instant coaching feedback, and more.
Jiminny’s insight dashboards provide further value - showing pipeline risks, deal visibility, rep performance, and trending topics.
With insights and analytics valuable to every team across your business,
it’s an essential, not an extra. Available on desktop and our mobile app.
Features that'll make you do a happy dance
Picture perfect call capture
Access, annotate, and analyze customer sentiment and customer behavior — whenever you need it.
Crystal-clear call recording supports both video and audio connections and creates an archive that you can revisit for business insights and during sales training.
Automated Call Scoring
Imagine a world where you can define exactly what a good call looks like and automatically track every single customer interaction.
Automated call scoring gives all customer calls a star rating based on your playbook, so sales reps can see how they’re performing and where to improve.
Ask Jiminny
Using AI, Ask Jiminny automates the admin and delivers intel after every call using artificial intelligence and natural language processing
Get to know concerns and blockers, customer engagement, deal risk, and receive coaching feedback straight away. Even your call notes and follow-up emails are taken care of.
Deal Insights
With a clear and actionable dashboard, you can get an overview of deal risks and activity or dive deep to find fixes.
Improve sales performance fast with information about customer pain points, engagement, activity levels, and your team’s customer experience home-runs at the tips of your fingers.
CRM logging
We all want a seamless experience. Jiminny pushes all the insights from your customer interactions directly to your CRM — making those pesky data hygiene issues a thing of the past.
Fuel your business objectives with deeper context and conversational intelligence all in one place.
Talk to our sales team
Integrate with the tools you love
Jiminny works in harmony with your existing tech stack to accelerate performance across your business. Check out our Salesforce App here.
Security - Not sexy, but essential.
We’re serious about keeping your data safe, and our conversation intelligence platform is built with security at its core. From virtual private cloud storage to industry-best encryption, we take every precaution to safeguard your conversations and valuable insights.
Everyone on G2 rates us
FAQs
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What is conversation intelligence?
Conversation intelligence for sales is the process of capturing, transcribing, and analyzing customer and prospect interactions. The goal is to boost revenue intelligence, identify patterns, and extract valuable business insights for sales leaders and their teams to up their game. Think of it as a code-breaking tool for sales calls!
Read our blog to learn more about what conversation intelligence platforms are and how they work. -
What are the benefits of conversation intelligence tools?
Conversation intelligence tools contain critical records, conversation histories, notes, and AI-generated analysis of your working relationship with customers. Data and insights from the dashboards generate new ideas, check for and catch mistakes, influence business tactics, and are leveraged to increase satisfaction and revenue.
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Who benefits from conversation intelligence software?
The short answer? Everyone! Sales managers benefit from getting a consolidated look at their team’s work, sales reps level up their skills, and product developers evolve goods or services after learning from valuable insights. Your customers will also benefit from more specialized services that better align with their needs. Because it grows with each new interaction, our software creates a positive feedback loop for your business.
Whether you’re in sales, customer success, or on another team, conversation intelligence software can help you change your game. -
Is your conversation intelligence software secure?
Absolutely. We prioritize protecting and securing client data and maintaining active SOC 2 Type II compliance. To uphold high-security standards, we undergo yearly audits conducted by the renowned firm A-LIGN.