It’s an amazing time to be in sales. The volume and quality of survey data by research firms, consultants and sales technology providers have never been better. That volume also comes with a vexing challenge: staying on top of it all.

According to McKinsey, customers want to be served in this manner and sellers want flexibility in how they work. A remote-first, hybrid work environment accomplishes just this.

If you missed the Jiminny x Sales Hacker webinar and are looking for a quick summary of the highlights, you came to the right place; here are the top five takeaways (with snippets) from the session.

Developing relationships with customers was one of the top challenges cited by our survey participants. This skill is essential to success in sales, regardless of whether it’s face-to-face, remote, or hybrid.

Our recent survey of 300 sales professionals revealed that sales organizations have been improving their onboarding process following the pandemic, and that some activities are proving to be far more effective than others. Here are the ten most useful activities for building a bullet-proof onboarding process.

We asked, "What is one thing you think sales leaders can do to help their team members become more successful?" A whopping 197 respondents wrote in to share their answers. We’ve gone through every response and selected a representative sample to form a list of 100 ways that sales leaders can better support their teams.

Even if layoffs aren’t in the plans, it’s unlikely a business will add new salespeople in a recession, so leaders need to squeeze every little bit of talent from their existing team. Coaching is an economical and savvy way to help do just that.

Twenty years ago, most sales teams worked in competitive silos. Much of the work centered on the activity of an individual contributor – and so the sales organization was reliant on the sales manager to be a taskmaster.

This month, we’ve been talking about technology and coaching to boost customer experience and rep performance, plus key SaaS sales benchmarks to consider.