Deliver a 360° experience
See how Jiminny helps your Customer Success teams give and get so much more from your customers.

Perfect your customer profiling
Lack of insight into customer satisfaction is poor for CX, blurs customer personas and impedes effective marketing. With Jiminny, CS teams can closely monitor customer sentiment and provide Sales and Marketing with the intelligence they need to perfect their targeting and messaging.
- Deeper customer knowledge
- More effective, customer-centric messaging
- Increase retention and customer spend

Spot upsell opportunities
Upsell and cross-sell more by spotting customer sales opportunities as soon as they appear. Jiminny gives you the tools to quickly grasp your customer’s needs, so you can instantly step in and offer tailored solutions.
- Real-time insights to pinpoint opportunities
- Drive growth from existing accounts
- Respond faster to customer needs

Deliver smoother customer onboarding
CX can quickly go from good to bad if handovers from sales to CS aren’t well-executed. Jiminny makes onboarding your new customers smooth, continuous and problem-free, with seamless information sharing between teams.
- Share call summaries and snippets for speedy and efficient handovers
- Never miss a discussion detail again
- Create a frictionless onboarding journey for your customers
Best-in-class security for all
At Jiminny, we’re serious about keeping your data safe, and our platform is built with security at its core. From virtual private cloud storage to industry-best encryption, we take every precaution to safeguard your conversations and insights.