Authors

Dan Wilson is the Head of Revenue Operations at Jiminny, implementing new strategies and procedures to improve efficiency, performance, and customer satisfaction across the sales cycle and beyond. With over eight years in operations and five years with revenue teams, Dan has managed and coached teams through numerous challenging situations. He is endlessly passionate about using data, insights and human interactions to drive business decisions and optimize business processes.

Giuliana Kiabi is the Enterprise Client Success Manager at Jiminny. Recognized as an Elites CSM Awards Finalist in 2023 for her dedication to CS, Giuliana’s background in property, events and SaaS has primed her for helping clients find solutions, designing and implementing sustainable processes to foster long-term success.

The Jiminny Blog has contributions from experts in conversation intelligence, sales coaching and revenue generation - to name just a few!

Mike Thomas is Jiminny’s Head of CS. With a background in sales and growth, Mike brings his acute eye for detail to his customer’s activities. Building bulletproof strategies to hit their goals, Mike applies his background in hospitality to create a high-quality, bespoke experience for each and every customer. 

Shelley Lavery is the CRO and Co-Founder of Jiminny, the leading conversation intelligence and sales coaching platform that helps companies maximize their revenue. With over a decade of experience in coaching B2B sales teams, Shelley was previously Group SVP of Sales at Reward Gateway now leading the conversation intelligence discussion with expertise and insight.

Tom Lavery is the CEO and Co-Founder of Jiminny, the leading conversation intelligence and sales coaching platform that helps companies maximize their revenue. With over 15 years of experience in high-growth VC/PE-backed SaaS companies, Tom was previously SVP at Reward Gateway, now sharing his wealth of knowledge as a speaker in the conversation intelligence space.