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Cision
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    Conversation Intelligence
4 mins

Jiminny x Cision's Voice of Customer Program: The Pilot

In the first video of this exclusive series, Lucy Illidge (Head of CX Operations & Strategy for EMEIA at Cision) reveals the incredible role Jiminny plays in connecting Cision's leadership team with the voice of their customers.
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  • Blog
  • Sales
    Leadership
    Conversation Intelligence
4 mins

How to Use CI to Reduce Sales Risks in a Challenging Economy

Want to sell more in 2023? Keep reading for the top ways CI can help you reduce sales risks and increase revenue...
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  • Blog
  • Tech/Tools
    Conversation Intelligence
    Sales
    Customer Experience

New Year, New Who? 3 Key Sales Trends For 2023

Hard as it might be to believe (seriously, where has the time gone?), we’re wrapping up 2022 and it’s time to look towards 2023.
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  • Blog
  • Conversation Intelligence
    Coaching
    Leadership

Why a Downturn is a Good Time to Invest in Coaching for Your Sales Team

Even if layoffs aren’t in the plans, it’s unlikely a business will add new salespeople in a recession, so leaders need to squeeze every little bit of talent from their existing team. Coaching is an economical and savvy way to help do just that.
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  • Blog
  • Sales
    Conversation Intelligence
6 mins

7 Ways Artificial Intelligence in Jiminny is Helping Sales Teams

Artificial intelligence is helping to drive revenue and cost savings across a wide swath of companies and industries, according to the latest State of AI report by McKinsey & Co. The report is based on a global survey that found sales and marketing are among the most popular AI use cases.
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  • Blog
  • Customer Experience
    Tech/Tools
    Conversation Intelligence
6 mins

Voice of the Customer: 7 Ways Tech Companies are using Conversation Intelligence Across Product Management and Customer Experience

Conversation intelligence (CI) is a proven game-changer for sales.
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  • Blog
  • Sales
    Coaching
    Conversation Intelligence
6 mins

3 Practical Sales Coaching Use Cases for Conversation Intelligence

An industry survey we recently wrote about demonstrated that conversation intelligence was linked to better B2B sales outcomes. 
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  • Blog
  • Conversation Intelligence
    Tech/Tools
    Sales
5 mins

Fact vs. Fiction: Conversation Intelligence Edition

Conversation intelligence is still a relatively new term in the world of sales.

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  • Blog
  • Conversation Intelligence
    Sales
4 mins

Survey Finds Conversational Intelligence is Linked to Better Sales Outcomes

Investing “in conversational intelligence is linked to better sales outcomes.” That’s according to a new report titled The State of the B2B CMO. 
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  • Blog
  • Conversation Intelligence
    Customer Experience
3 mins

Conversation Intelligence and Buyer Centricity - a Winning Combination (Month in Review)

This month at Jiminny we’ve been talking about buyer centricity and conversation intelligence. We found that both lead to greater performance, an optimised customer experience and higher win rates.

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