Jiminny Call Recording x Cision's Voice of Customer Program: The Rollout
After piloting Jiminny for five weeks in Cision’s ‘Voice of Customer’ program, Lucy Illidge, Head of CX Operations & Strategy for EMEIA at Cision, reveals how Jiminny helped the team elevate the customer voice for critical business decisions.
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Jiminny Call Recording x Cision's Voice of Customer Program: The Rollout
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Jiminny Call Recording x Cision's Voice of Customer Program: The Pilot
In the first video of this exclusive series, Lucy Illidge (Head of CX Operations & Strategy for EMEIA at Cision) reveals the incredible role Jiminny plays in connecting Cision's leadership team with the voice of their customers.
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